Module 4.2 Reading
Read tips 1 – 7 below on how to delegate. Write in the missing headings A – G.
A. Tailor work to the individual 根据个人特长分配工作
B. Be positive 给予肯定
C. Give incentives 给予鼓励
D. Define the expectations and objectives 明确期望和目标
E. Delegate complete tasks 移交整体项目
F. Let go 放手放权
G. Avoid misunderstanding 避免误解
How to delegate
New managers often find it difficult to delegate the tasks they used to do. But getting others to do what you did so well is a key to good management.
新上任的经理们经常发现很难把他们以前做过的工作委派出去。但是让别人做你做得很好的事情是一个好的管理的关键。
1 A It should be challenging and make use of their specific skills-skills that you may not have.
它应该是具有挑战性的，并利用他们的特定技能——你可能没有的技能。
2 E This is much more satisfying for the person delegated to than bits and pieces. If people feel they have ownership of a whole manageable project, they will usually rise to the challenge.
对于被委派的人来说，这比零零碎碎的工作更令人满意。如果人们觉得他们拥有整个可管理项目的所有权，他们通常会接受挑战。
3 C Don’t start by saying “I know you’re really busy and don’t have time for this, but…” Explain why the job is important and why you have chosen them. Also explain what the rewards are –possibly financial or psychological.
不要一开始就说:“我知道你真的很忙，没有时间做这件事，但是……”。解释为什么这份工作很重要，为什么你选择了它。还要解释奖励是什么——可能是经济上的，也可能是心理上的。
4 D Specify what results are needed, the deadline, and how often the employee should update you.详细说明需要什么结果，最后期限，以及员工应该多久向你汇报一次。
5 G After you have briefed the person, ask them to explain back to you what they’re going to do to ensure the instructions are clear.
在你向那个人简要说明之后，让他们向你解释他们要做什么来确保说明是清楚的。
6 F Don’t check up on them. Make yourself available to answer questions but allow them space to work on their own.
不要检查他们。让自己有时间回答问题，但要给他们独立工作的空间。
7 B Give lots of praise, helpful feedback and constructive criticism. It boosts confidence and saves time next time.
给予大量的赞扬、有益的反馈和建设性的批评。它可以增强信心，节省时间。
Module 4.2 Listening 1
Listen to a manager talking to a member of his department . Which of tips 1-7 for delegating doesn’t he follow?
听一位经理和他部门的一位成员谈话。下面1-7个委派技巧中，他没有遵循哪一个?
1.Tailor work to the individual 根据个人特长分配工作
2.Delegate complete tasks 给予肯定
3.Give incentives 给予鼓励
4.Define the expections and objectives 明确期望和目标
5.Avoid misunderstanding 移交整体项目
6.Let go 放手放权
7.Be posotive 避免误解
Answer:
The manager clearly doesn’t follow:
1. The manager says, “I don’t want to give you anything too difficult .” so it isn’t challenging.
3. He starts by saying, “I know you’re really busy but…”
5.He doesn’t ask the employee to explain the instructions back to him.
6. He won’t be available to answer questions.
Manager: Hi, Harry. Sorry to bother you but I’m so busy. Could you help me? I know you’re busy too but I have a meeting with the managing director tomorrow and I don’t have time to do the schedules for next week. I know you did them last time I was off sick so thought you could do them again. I don’t want to give you anything too difficult, do I? So if I give you this… Sorry, I haven’t had time to sort through it but you’ll work it out. OK, great. Sorry, must go. If you have any questions… err, ask Mary. I think she did the schedules last time I was on holiday so she can help too. Fine. Bye.
经理:嗨,哈利。很抱歉打扰你，我太忙了。你能帮我吗?我知道你也很忙，但是我明天要和总经理开会，我没有时间做下周的日程安排。我知道上次我生病的时候你做了所以我觉得你可以再做一次。我不想给你任何太难的东西，是吗?所以如果我给你这个。抱歉，我没有时间来整理但是你会解决它的。好了,好了。对不起,必须走了。如果你有任何问题……呃，问玛丽。我想上次我度假的时候她做了安排，所以她也能帮忙。很好。再见。
Module 4.2 Listening 2
2. Here are some expressions you can use to delegate. Which expressions would help with tips 1-7? Write the number of the tip next to the expression.这里有一些你可以用来委托的表达式。提示1-7中哪些表达方式会有帮助?将提示的数字写在表达式旁边。
1.Tailor work to the individual 根据个人特长分配工作
2.Delegate complete tasks 给予肯定
3.Give incentives 给予鼓励
4.Define the expections and objectives 明确期望和目标
5.Avoid misunderstanding 移交整体项目
6.Let go 放手放权
7.Be posotive 避免误解
A. I’ve asked you because… 3
B. Let me know how it’s going once a week, please. 4
C. I’ll need a report on this with your findings and your recommendations. 4
D. So, let’s go through this one more time to check if it’s clear. 5
E. One thing you might want to think about is… 7
F.You’ve done a great job on this! 7
G. I’ve got a job here that will really interest you… 3
H. I’d like you to be in charge of all of it. 2
I. What are you going to do? 5
J. Feel free to call me if you have any questions. 6
K. Can you give this priority because they need it as soon as possible. 4
L. The deadline for this is next Thursday. 4
A: 3 B: 4 C: 4 D: 5 E:7 F:7 G:3 H:2 I:5 J:6 K:4 L:4