公司從上海搬遷到深圳,公司名稱相應變更,但之前注冊的蘋果開發者賬號上的名字還是就的,嘗試在后台提交更新申請,官方給了郵件,要求郵件提交證明材料,證明材料提交后,蘋果又反饋和鄧白氏的資料不匹配,要求先修改鄧白氏上的英文翻譯名稱。
以下記錄了修改過程:
1. 在網上查找了下修改方法,一致說試要發送郵件給'applecs@dnb.com',華夏鄧白氏中文官網也是同樣的說法,於是就發送了個英文郵件到:'applecs@dnb.com',然后飛快收到了下面內容的郵件:
Thank you for contacting D&B Customer Service for Apple.
Please note that this email address is no longer being monitored as of January 10, 2019. All requests should be directed to our online form, located at:
https://support.dnb.com/?CUST=APPLEDEV
This form is required for the submission of all customer service requests. We look forward to responding to your requests via this form, ensuring that requests are routed correctly to provide the best customer experience for you.
The D&B Customer Service team is committed to your success.
Thank you for contacting Dun and Bradstreet
根據郵件提示訪問網址,輸入一個郵箱作為跟蹤ID,鄧白氏會將過程郵件通知到這個郵箱。提交了資料后,收到確認郵件,會在一個工作日內處理,估計會電話確認