Guideline 2.3.3 - Performance - Accurate Metadata
We noticed that your screenshots do not sufficiently reflect your app in use.
Specifically, your 5.5-inch iPhone screenshots include iPhone X display features.
Next Steps
To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use on the supported devices. For iPhone, you need a set of 5.5-inch display screenshots and for iPad, you need a set for 12.9-inch display. This set will be scaled appropriately down to other device sizes when viewed on the App Store in each territory.
Note that 5.8-inch display assets for iPhone X are optional and don't scale down to other devices sizes. Screenshots that include iPhone X layout features like rounded corners or sensor housing should only be used for the 5.8-inch display.
Resources
For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.
Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.
Please see attached screenshot for details.
Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.
准則2.3.3 - 性能 - 准確的元數據
我們注意到您的屏幕截圖無法充分反映您正在使用的應用。
具體來說,你的5.5英寸iPhone截圖包括iPhone X顯示功能。
要解決此問題,請修改屏幕截圖,以確保它們准確反映所支持設備上正在使用的應用。對於iPhone,您需要一組5.5英寸顯示屏截圖,而對於iPad,您需要一套12.9英寸顯示屏。在每個地區的App Store上查看時,此設置將適當縮放到其他設備大小。
下一步
請注意,iPhone X的5.8英寸顯示資源是可選的,不會縮小到其他設備大小。包含iPhone X布局功能(如圓角或傳感器外殼)的屏幕截圖僅應用於5.8英寸顯示屏。
資源
有關為App Store創建精美屏幕截圖的資源,您可能需要查看Apple開發人員門戶網站上提供的App Store產品頁面信息。
請確保您使用媒體管理器進行了任何屏幕截圖修改。您應確認您的應用在所有語言和所有受支持的設備上的外觀和行為相同。了解如何使用媒體管理器為每個顯示大小和本地化添加自定義屏幕截圖。
請參閱隨附的屏幕截圖了解詳情
由於您的App Store Connect狀態是Metadata Rejected,因此我們不需要新的二進制文件。要修改元數據,請訪問App Store Connect以選擇您的應用並修改所需的元數據值。完成所有更改后,請在解決方案中心回復此郵件,我們將繼續審核。
解決辦法:iPhone和X的截圖不能同時上,審核時使用正常iPhone截圖,審核通過以后使用iPhoneX的截圖。