http://support.volusion.com/article/paypal-errors
PayPal 出錯處理
錯誤代碼可以被分成好幾組來處理. 有需要采取行動的,也有可以不用理的.具體描述如下:
可修復錯誤(Fix): 很多錯誤在做過QA后一般都不會出現,這些錯誤包括但不限於 10004,10007, 811xx 和部分104xx,105xx 和107xx錯誤.
可忽略錯誤(Ignore):理想狀態下,所有的錯誤都必須按照下面的方法來處理, 但是也有些錯誤僅僅是”成功但有警告”性質的,如’10215 Soft Descriptor truncated’,對於這類錯誤可以忽略.
需上報錯誤(Escalate): 錯誤代碼如’10001 Internal Error’ 或者 ’10002 Authentication/Authorization Failed’ 通常表示PayPal網站或者商家賬戶遇到了問題, 這種情況下一般來說只需要重新執行一下原來的動作即可解決,如果還是解決不了,那就需要上報到PayPal的客服部門或者技術支持部門.
需通知錯誤(Message): 有一些錯誤則表示買家的賬戶或者其潛在的資金來源有問題;在某些情況下,只要在稍后重新做一下API 的調用或許就可以解決.但是,如果此時客戶正在商家網站付款或者重試后失敗時則需要通知買家采取一些必要的動作或者放棄付款. 比如說在DoExpressCheckout中, 錯誤10422 和10424 表示買家必須要在其PayPal賬戶中選擇一個新的資金來源方式, 而 10417則表示客戶必須要選擇另外的支付方式.
可重試錯誤(Retry):有些錯誤可以被視為Soft Declines(軟拒絕)，這些錯誤商家可以重試多次直至獲取到一個成功的響應。他們往往是由於PayPal的系統錯誤或者是買家的賬戶問題所造成的, 這些問題也都是可以被修復的. 如果錯誤一直無法解決, 那商家就需要根據錯誤代碼向買家或PayPal告知.以下是處理重試的一般准則：
1 小時內(PayPal系統問題)
1 天內 (PayPal系統和賬戶問題)
3 天內 (賬戶問題)
一般錯誤代碼處理:
811xx Escalate / Fix – 配置或者代碼問題, 如有需要可以聯系PayPal
100XX Escalate / Fix – 配置或者代碼問題, 如有需要可以聯系PayPal
10001 Retry (1 hour) – PayPal內部系統錯誤, 大部分系統可以自行解決問題
101XX Retry (1 hour) – PayPal API 服務不工作, 大部分系統可以自行解決問題
102XX Retry (1 day) – 基本上是各種可以自行解決的錯誤, 只需修正參數重試即可
10201 Message – 用戶協議到期,需要聯系客戶
10209 Escalate / Fix – 配置或者代碼問題, 如有需要可以聯系PayPal
10211 Message – 用戶協議到期,需要聯系客戶
10212 Escalate / Fix – 配置或者代碼問題, 如有需要可以聯系PayPal
104XX Escalate / Fix – 配置或者代碼問題, 如有需要可以聯系PayPal
10412 *是由於有重復的InvoiceID造成的,只需要保證該值對於商家來說是唯一的訂單號即可*
10414 Message – 交易金額超出了買家賬戶金額,通常需要買家賬戶先通過PayPal認證
10417 Message – 用戶協議到期,需要聯系客戶
105XX Message – 各種原因導致買家的信用卡遭拒絕,通知客戶拒絕的原因
106XX Message – 各種原因導致買家的PayPal賬戶遭拒絕,通知客戶拒絕的原因
107XX Escalate / Fix – 配置或者代碼問題, 如有需要可以聯系PayPal
113XX Escalate / Fix – 配置或者代碼問題, 如有需要可以聯系PayPal
114XX Escalate / Fix – 配置或者代碼問題, 如有需要可以聯系PayPal
116XX Message – 由於商家的風險過濾模型導致拒付,通知客戶拒絕的原因
180XX Escalate / Fix – 配置或者代碼問題, 如有需要可以聯系PayPal
** 如果錯誤代碼不在上述的列表中,則需要將其視為拒絕,同時需要通知到PayPal.**
可以重試的錯誤代碼:
SetExpressCheckout:
10001 內部錯誤
10102 付款行為(PaymentAction)為Order 暫時失效. 可以稍后再試或者更改為其他的付款行為(PaymentAction).
10103 你的解決方案類型(Solution Type)暫時失效. 如有可能,可以用另外一個解決方案類型(Solution Type).
11547 重復付款暫時失效; 稍后重試
GetExpressCheckout:
10001 內部錯誤
DoExpressCheckoutPayment:
10001 內部錯誤
10445 該筆交易暫時無法處理,稍后再試.
Capture:
10001 內部錯誤
10009 由於買家賬戶被鎖或不活躍導致付款拒絕
10603 買家賬戶受限;
10606 交易被拒絕,聯系買家.
資金來源沒有足夠余額. 通知買家更換資金來源
10607 授權或者失敗暫時失效
10626 該筆交易存在風險.
10628 當前無法處理該筆交易,請稍后重試.
RefundTransaction:
10001 內部錯誤
10009 交易被拒因為你沒有一個驗證過的ACH
10009 交易被拒因為你賬戶被鎖或在非激活狀態.
10009 交易被拒因為你賬戶受限.
[NOTE: 並不是所有的10009錯誤都可以重試,需要檢查錯誤的詳細信息]
{
"10500"
:
{
"Corrective Action"
:
"Occurs when you have not agreed to the billing agreement."
,
"Error Code"
:
"10500"
,
"Long Message"
:
"This transaction cannot be processed due to an invalid merchant configuration."
,
"Short Message"
:
"Invalid Configuration"
},
"10501"
:
{
"Corrective Action"
:
"Occurs when the billing agreement is disabled or inactive."
,
"Error Code"
:
"10501"
,
"Long Message"
:
"This transaction cannot be processed due to an invalid merchant configuration."
,
"Short Message"
:
"Invalid Configuration"
},
"10502"
:
{
"Corrective Action"
:
"The credit card used has expired."
,
"Error Code"
:
"10502"
,
"Long Message"
:
"This transaction cannot be processed. Please use a valid credit card."
,
"Short Message"
:
"Invalid Data"
},
"10504"
:
{
"Corrective Action"
:
"The CVV provide is invalid. The CVV is between 3-4 digits long."
,
"Error Code"
:
"10504"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid Credit Card Verification Number."
,
"Short Message"
:
"Invalid Data"
},
"10505"
:
{
"Corrective Action"
:
"The transaction was refused because the AVS response returned the value of N, and the merchant account is not able to accept such transactions."
,
"Error Code"
:
"10505"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Gateway Decline"
},
"10507"
:
{
"Corrective Action"
:
"Your PayPal account is limited - contact PayPal for more information."
,
"Error Code"
:
"10507"
,
"Long Message"
:
"This transaction cannot be processed. Please contact PayPal Customer Service."
,
"Short Message"
:
"Invalid Configuration"
},
"10508"
:
{
"Corrective Action"
:
"The expiration date must be a two-digit month and four-digit year."
,
"Error Code"
:
"10508"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid credit card expiration date."
,
"Short Message"
:
"Invalid Data"
},
"10509"
:
{
"Corrective Action"
:
"You must submit an IP address of the buyer with each API call."
,
"Error Code"
:
"10509"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Invalid Data"
},
"10510"
:
{
"Corrective Action"
:
"The credit card type entered is not currently supported by PayPal."
,
"Error Code"
:
"10510"
,
"Long Message"
:
"The credit card type is not supported. Try another card type."
,
"Short Message"
:
"Invalid Data"
},
"10511"
:
{
"Corrective Action"
:
"The merchant selected a value for the PaymentAction field that is not supported."
,
"Error Code"
:
"10511"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Invalid Data"
},
"10512"
:
{
"Corrective Action"
:
"The first name of the buyer is required by this merchant."
,
"Error Code"
:
"10512"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a first name."
,
"Short Message"
:
"Invalid Data"
},
"10513"
:
{
"Corrective Action"
:
"The last name of the buyer is required by this merchant."
,
"Error Code"
:
"10513"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a last name."
,
"Short Message"
:
"Invalid Data"
},
"10519"
:
{
"Corrective Action"
:
"The credit card field was blank."
,
"Error Code"
:
"10519"
,
"Long Message"
:
"Please enter a credit card."
,
"Short Message"
:
"Invalid Data"
},
"10520"
:
{
"Corrective Action"
:
"The total amount and item amounts do not match."
,
"Error Code"
:
"10520"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Invalid Data"
},
"10521"
:
{
"Corrective Action"
:
"The credit card entered is invalid."
,
"Error Code"
:
"10521"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid credit card."
,
"Short Message"
:
"Invalid Data"
},
"10523"
:
{
"Corrective Action"
:
"None, this is a PayPal internal error."
,
"Error Code"
:
"10523"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Internal Error"
},
"10525"
:
{
"Corrective Action"
:
"The merchant entered an amount of zero."
,
"Error Code"
:
"10525"
,
"Long Message"
:
"This transaction cannot be processed. The amount to be charged is zero."
,
"Short Message"
:
"Invalid Data"
},
"10526"
:
{
"Corrective Action"
:
"The currency code entered is not supported."
,
"Error Code"
:
"10526"
,
"Long Message"
:
"This transaction cannot be processed. The currency is not supported at this time."
,
"Short Message"
:
"Invalid Data"
},
"10527"
:
{
"Corrective Action"
:
"The credit card entered is invalid."
,
"Error Code"
:
"10527"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid credit card number and type."
,
"Short Message"
:
"Invalid Data"
},
"10534"
:
{
"Corrective Action"
:
"The credit card entered is currently limited by PayPal. Contact PayPal for more information."
,
"Error Code"
:
"10534"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid credit card number and type."
,
"Short Message"
:
"Gateway Decline"
},
"10535"
:
{
"Corrective Action"
:
"The credit card entered is invalid."
,
"Error Code"
:
"10535"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid credit card number and type."
,
"Short Message"
:
"Gateway Decline"
},
"10536"
:
{
"Corrective Action"
:
"The merchant entered an invoice ID that is already associated with a transaction by the same merchant. By default, the invoice ID must be unique for all transactions. To change this setting, log into PayPal or contact customer service."
,
"Error Code"
:
"10536"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Invalid Data"
},
"10537"
:
{
"Corrective Action"
:
"The transaction was declined by the country filter managed by the merchant. To accept this transaction, change your risk settings on PayPal."
,
"Error Code"
:
"10537"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Filter Decline"
},
"10538"
:
{
"Corrective Action"
:
"The transaction was declined by the maximum amount filter managed by the merchant. To accept this transaction, change your risk settings on PayPal."
,
"Error Code"
:
"10538"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Filter Decline"
},
"10539"
:
{
"Corrective Action"
:
"The transaction was declined by PayPal; contact PayPal for more information."
,
"Error Code"
:
"10539"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Filter Decline"
},
"10540"
:
{
"Corrective Action"
:
"The transaction was declined by PayPal because of an invalid address."
,
"Error Code"
:
"10540"
,
"Long Message"
:
"The transaction cannot be processed due to an invalid address."
,
"Short Message"
:
"Invalid Data"
},
"10541"
:
{
"Corrective Action"
:
"The credit card entered is currently limited by PayPal. Contact PayPal for more information."
,
"Error Code"
:
"10541"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid credit card number and type."
,
"Short Message"
:
"Gateway Decline"
},
"10542"
:
{
"Corrective Action"
:
"The email address provided by the buyer is in an invalid format."
,
"Error Code"
:
"10542"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid email address."
,
"Short Message"
:
"Invalid Data"
},
"10544"
:
{
"Corrective Action"
:
"The transaction was declined by PayPal; contact PayPal for more information."
,
"Error Code"
:
"10544"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Gateway Decline"
},
"10545"
:
{
"Corrective Action"
:
"The transaction was declined by PayPal due to potentially fraudulent activity. Contact PayPal for more information."
,
"Error Code"
:
"10545"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Gateway Decline"
},
"10546"
:
{
"Corrective Action"
:
"The transaction was declined by PayPal because of potentially fraudulent activity. Contact PayPal for more information."
,
"Error Code"
:
"10546"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Gateway Decline"
},
"10547"
:
{
"Corrective Action"
:
"None, this is a PayPal internal error."
,
"Error Code"
:
"10547"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Internal Error"
},
"10548"
:
{
"Corrective Action"
:
"The merchant account attempting the transaction is not a business account at PayPal. Check your account settings"
,
"Error Code"
:
"10548"
,
"Long Message"
:
"This transaction cannot be processed. The merchant's is not able to process transactions."
,
"Short Message"
:
"Invalid Configuration"
},
"10549"
:
{
"Corrective Action"
:
"The merchant account attempting the transaction is not able to process Direct Payment transactions. Contact PayPal for more information."
,
"Error Code"
:
"10549"
,
"Long Message"
:
"This transaction cannot be processed. The merchant's account is not able to process transactions."
,
"Short Message"
:
"Invalid Configuration"
},
"10550"
:
{
"Corrective Action"
:
"Access to Direct Payment was disabled for your account. Contact PayPal for more information."
,
"Error Code"
:
"10550"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Invalid Configuration"
},
"10552"
:
{
"Corrective Action"
:
"The merchant account attempting the transaction does not have a confirmed email address with PayPal. Check your account settings."
,
"Error Code"
:
"10552"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Invalid Configuration"
},
"10553"
:
{
"Corrective Action"
:
"The merchant attempted a transaction where the amount exceeded the upper limit for that merchant."
,
"Error Code"
:
"10553"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Gateway Decline"
},
"10554"
:
{
"Corrective Action"
:
"The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant has set to decline transaction when the AVS returned a no match (AVS = N)."
,
"Error Code"
:
"10554"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Filter Decline"
},
"10555"
:
{
"Corrective Action"
:
"The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant has set to decline transaction when the AVS returned a partial match."
,
"Error Code"
:
"10555"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Filter Decline"
},
"10556"
:
{
"Corrective Action"
:
"The transaction was declined because of a merchant risk filter for AVS. Specifically, the merchant has set to decline transaction when the AVS was unsupported."
,
"Error Code"
:
"10556"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Filter Decline"
},
"10701"
:
{
"Corrective Action"
:
"The billing address entered is invalid."
,
"Error Code"
:
"10701"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid billing address."
,
"Short Message"
:
"Invalid Data"
},
"10702"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10702"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid address1 in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10703"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10703"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid address2 in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10704"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10704"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid city in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10705"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10705"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid state in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10706"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10706"
,
"Long Message"
:
"There's an error with this transaction. Please enter your five-digit postal code in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10707"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10707"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid country in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10708"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10708"
,
"Long Message"
:
"There's an error with this transaction. Please enter a complete billing address."
,
"Short Message"
:
"Invalid Data"
},
"10709"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10709"
,
"Long Message"
:
"There's an error with this transaction. Please enter an address1 in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10710"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10710"
,
"Long Message"
:
"There's an error with this transaction. Please enter a city in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10711"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10711"
,
"Long Message"
:
"There's an error with this transaction. Please enter your state in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10712"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10712"
,
"Long Message"
:
"There's an error with this transaction. Please enter your five-digit postal code in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10713"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10713"
,
"Long Message"
:
"There's an error with this transaction. Please enter a country in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10714"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10714"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid billing address."
,
"Short Message"
:
"Invalid Data"
},
"10715"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10715"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid state in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10716"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10716"
,
"Long Message"
:
"There's an error with this transaction. Please enter your five digit postal code in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10717"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10717"
,
"Long Message"
:
"There's an error with this transaction. Please enter your five digit postal code in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10718"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10718"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid city and state in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10719"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10719"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10720"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10720"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid address1 in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10721"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10721"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid address2 in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10722"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10722"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid city in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10723"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10723"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid state in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10724"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10724"
,
"Long Message"
:
"There's an error with this transaction. Please enter your five-digit postal code in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10725"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10725"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid country in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10726"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10726"
,
"Long Message"
:
"There's an error with this transaction. Please enter a complete shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10727"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10727"
,
"Long Message"
:
"There's an error with this transaction. Please enter an address1 in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10728"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10728"
,
"Long Message"
:
"There's an error with this transaction. Please enter a city in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10729"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10729"
,
"Long Message"
:
"There's an error with this transaction. Please enter your state in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10730"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10730"
,
"Long Message"
:
"There's an error with this transaction. Please enter your five-digit postal code in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10731"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10731"
,
"Long Message"
:
"There's an error with this transaction. Please enter a country in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10732"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid"
,
"Error Code"
:
"10732"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10733"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10733"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid state in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10734"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10734"
,
"Long Message"
:
"There's an error with this transaction. Please enter your five-digit postal code in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10735"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10735"
,
"Long Message"
:
"There's an error with this transaction. Please enter your five digit postal code in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10736"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10736"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid city and state in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10744"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10744"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid country code in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10745"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10745"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid country code in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10746"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10746"
,
"Long Message"
:
"This transaction cannot be processed. Please use a valid country on the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10747"
:
{
"Corrective Action"
:
"The merchant entered an IP address that was in an invalid format. The IP address must be in a format such as 123.456.123.456 ."
,
"Error Code"
:
"10747"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Invalid Data"
},
"10748"
:
{
"Corrective Action"
:
"The merchant's configuration requires a CVV to be entered, but no CVV was provided with this transaction. Contact PayPal if you wish to change this setting."
,
"Error Code"
:
"10748"
,
"Long Message"
:
"This transaction cannot be processed without a Credit Card Verification number."
,
"Short Message"
:
"Invalid Data"
},
"10750"
:
{
"Corrective Action"
:
"There was a problem with a particular field in the address. The long error message will tell you what field is invalid."
,
"Error Code"
:
"10750"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid state in the shipping address."
,
"Short Message"
:
"Invalid Data"
},
"10751"
:
{
"Corrective Action"
:
"The merchant provided an address either in the United States or Canada, but the state provided is not a valid state in either country."
,
"Error Code"
:
"10751"
,
"Long Message"
:
"There's an error with this transaction. Please enter a valid state in the billing address."
,
"Short Message"
:
"Invalid Data"
},
"10752"
:
{
"Corrective Action"
:
"The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card."
,
"Error Code"
:
"10752"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Gateway Decline"
},
"10754"
:
{
"Corrective Action"
:
"The transaction was declined by PayPal. Contact PayPal for more information."
,
"Error Code"
:
"10754"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Gateway Decline"
},
"10755"
:
{
"Corrective Action"
:
"The currency code entered by the merchant is not supported."
,
"Error Code"
:
"10755"
,
"Long Message"
:
"This transaction cannot be processed due to an unsupported currency."
,
"Short Message"
:
"Invalid Data"
},
"10756"
:
{
"Corrective Action"
:
"None, this is a PayPal internal error."
,
"Error Code"
:
"10756"
,
"Long Message"
:
"The transaction cannot be processed. The country and billing address associated with this credit card do not match."
,
"Short Message"
:
"Gateway Decline"
},
"10758"
:
{
"Corrective Action"
:
"The API username or password is incorrect for this merchant."
,
"Error Code"
:
"10758"
,
"Long Message"
:
"There's been an error due to invalid API username and/or password."
,
"Short Message"
:
"Invalid Configuration"
},
"10759"
:
{
"Corrective Action"
:
"The transaction was declined by PayPal; contact PayPal for more information"
,
"Error Code"
:
"10759"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid credit card number and type."
,
"Short Message"
:
"Gateway Decline"
},
"10760"
:
{
"Corrective Action"
:
"The merchant's country of residence listed in their PayPal account is not currently supported to allow Direct Payment transactions."
,
"Error Code"
:
"10760"
,
"Long Message"
:
"This transaction cannot be processed. The country listed for your business address is not currently supported."
,
"Short Message"
:
"Invalid Configuration"
},
"10761"
:
{
"Corrective Action"
:
"The transaction was declined because PayPal is currently processing a transaction by the same buyer for the same amount. This can occur when a buyer submits multiple, identical transactions in quick succession."
,
"Error Code"
:
"10761"
,
"Long Message"
:
"This transaction cannot be processed. Please check the status of your first transaction before placing another order."
,
"Short Message"
:
"Gateway Decline"
},
"10762"
:
{
"Corrective Action"
:
"The CVV provide is invalid. The CVV is between 3-4 digits long."
,
"Error Code"
:
"10762"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Gateway Decline"
},
"10763"
:
{
"Corrective Action"
:
"None - this is a PayPal internal error."
,
"Error Code"
:
"10763"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Invalid Data"
},
"15001"
:
{
"Corrective Action"
:
"The transaction was rejected by PayPal because of multiple denials over a short period of time for this credit card. Contact PayPal for more information."
,
"Error Code"
:
"15001"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Gateway Decline"
},
"15002"
:
{
"Corrective Action"
:
"The transaction was declined by PayPal; contact PayPal for more information"
,
"Error Code"
:
"15002"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Gateway Decline"
},
"15003"
:
{
"Corrective Action"
:
"The transaction was declined because the merchant does not have a valid commercial entity agreement on file with PayPal. Contact PayPal for more information."
,
"Error Code"
:
"15003"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Invalid Configuration"
},
"15004"
:
{
"Corrective Action"
:
"The transaction was declined because the CVV entered does not match the credit card."
,
"Error Code"
:
"15004"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid Credit Card Verification Number."
,
"Short Message"
:
"Gateway Decline"
},
"15005"
:
{
"Corrective Action"
:
"The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card."
,
"Error Code"
:
"15005"
,
"Long Message"
:
"This transaction cannot be processed."
,
"Short Message"
:
"Processor Decline"
},
"15006"
:
{
"Corrective Action"
:
"The transaction was declined by the issuing bank, not PayPal. The merchant should attempt another card."
,
"Error Code"
:
"15006"
,
"Long Message"
:
"This transaction cannot be processed. Please enter a valid credit card number and type."
,
"Short Message"
:
"Processor Decline"
},
"15007"
:
{
"Corrective Action"
:
"The transaction was declined by the issuing bank because of an expired credit card. The merchant should attempt another card."
,
"Error Code"
:
"15007"
,
"Long Message"
:
"This transaction cannot be processed. Please use a valid credit card."
,
"Short Message"
:
"Processor Decline"
}
}